1. About this policy
Tae & Partners Incorporated Legal Practice ("Tae & Partners", "we", "us", "our") is an Australian Incorporated Legal Practice. We are bound by the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), and by the confidentiality and professional-conduct obligations that apply to Australian legal practitioners. This policy explains how we handle personal information collected through this website and in the course of providing legal services.
2. Information we collect
We may collect and hold:
- Information you give us: your name, contact details, and the details of your enquiry or matter when you email us or otherwise get in touch.
- Matter information: where you become a client, information relevant to your claim, which may include sensitive information such as health and injury details, collected with your consent and used only for your matter.
- Technical information: standard server logs (for example IP address, browser type, and pages requested) generated when you visit the site, used for security and to keep the site running.
- Preferences: a small amount of local storage in your browser that remembers your display theme (day/night) and your cookie choice. This stays on your device and is not sent to us.
3. How we use your information
We use personal information to:
- respond to your enquiry and assess whether we can assist;
- provide legal services and conduct your matter;
- meet our legal, regulatory, and professional obligations;
- operate, secure, and improve this website.
We do not sell personal information, and we do not use it for third-party advertising.
4. Cookies and local storage
This website does not use advertising or cross-site tracking cookies. It uses a single item of browser local storage to remember your display preference and to record your cookie choice so we don't ask again.
With your consent, we use two optional analytics tools: Google Analytics (usage statistics) and Microsoft Clarity (aggregated interaction patterns such as heatmaps, with typed input masked). These load only after you turn on the Analytics category in our cookie settings, and you can change your choice at any time using the "Cookie settings" link in the footer. Analytics data is used solely to understand and improve how the site is used.
5. Disclosure
We treat your information in confidence. We may disclose it to courts, tribunals, and other parties where necessary to conduct your matter or where required or authorised by law, and to service providers who assist us under confidentiality obligations. We do not disclose your information for any other purpose without your consent.
6. Storage and security
We take reasonable steps to protect personal information from misuse, loss, and unauthorised access. We retain information for as long as required to provide our services and to meet our legal and professional record-keeping obligations, after which we take reasonable steps to destroy or de-identify it.
7. Overseas disclosure
We primarily store information in Australia. Where a service provider we use stores data overseas, we take reasonable steps to ensure it is handled consistently with the APPs.
8. Access and correction
You may request access to the personal information we hold about you, and ask us to correct it if it is inaccurate, out of date, or incomplete. Contact us using the details below. Some information may be subject to legal professional privilege or other exceptions under the Privacy Act.
9. Complaints
If you have a concern about how we have handled your personal information, please contact us first and we will respond. If you are not satisfied, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
10. Website disclaimer
The content of this website is general information only and is not legal advice. It does not create a lawyer-client relationship. Contacting us, or sending us information through this website, does not create a lawyer-client relationship; please do not send confidential information until a relationship has been established in writing. You should obtain advice specific to your circumstances before acting.
11. Changes to this policy
We may update this policy from time to time. The current version is always published on this page, with the "last updated" date above.
12. Contact us
Privacy enquiries: hi@taepartners.au.