Yes. TPD claims run through superannuation Australia wide and rarely need you in the room, and injury claims in Queensland and New South Wales are handled by phone, video and email as a matter of course.
The short answer
Yes. TPD claims run through superannuation Australia wide and rarely need you in the room. Injury claims in Queensland and New South Wales are handled by phone, video and email as a matter of course, with documents signed electronically.
We meet in person at any of our offices in Sydney, Melbourne, Brisbane or the Gold Coast when it helps, and we can deal with you in the language you think in.